Privacy policy

Last updated: April 29, 2026

Casa de Flor respects your privacy and is committed to handling your information with care.

Information we collect

When you visit our site, place an order, join our email list, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, payment and order details, and any information you choose to share with us.

We may also collect certain technical information automatically, including your IP address, browser type, device information, pages viewed, referring site, and interactions with our website. This information may be collected through cookies, pixels, analytics tools, and similar technologies.

How we use your information

We may use your information to:

process and fulfill orders
communicate with you about purchases, deliveries, and inquiries
send updates, product news, and marketing emails if you have subscribed
improve our website, services, and customer experience
detect fraud, misuse, or unauthorized activity
comply with legal obligations

Sharing of information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate our business, such as Shopify, payment processors, shipping carriers, email and marketing platforms, analytics providers, and other vendors that support order fulfillment and website operations.

We may also disclose information when required by law, to respond to legal requests, or to protect our rights, customers, or business.

Email communications

If you join our mailing list, we may send you updates about new objects, releases, and related brand news. You may unsubscribe at any time by using the unsubscribe link in any marketing email or by contacting us at home@casadeflor.store.

Cookies and similar technologies

We use cookies and similar technologies to support site functionality, understand how visitors use our site, improve performance, and help us measure marketing efforts. You may be able to adjust cookie preferences through your browser settings. Disabling cookies may affect parts of the site.

Data retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We use commercially reasonable measures to help protect your information. No method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we hold about you. If you would like to make a privacy request, please contact us at home@casadeflor.store.

California privacy notice

If you are a California resident, you may have rights under California law regarding your personal information, including the right to know, delete, or correct certain information, and the right to limit certain uses where applicable. To submit a request, contact us at home@casadeflor.store.

We do not sell or share personal information as those terms are defined under California law.